Business Administration and Management professional with extensive experience leading automotive after-sales areas, workshops, fleet maintenance, and technical operations. Focus on profitability, supplier management, leadership, and continuous improvement.
Coordination of after-sales teams, supplier management, negotiation and leadership in automotive service workshops.
Major achievementAfter-sales team management, supplier management, leadership, service indicators and continuous improvement.
Responsible for after-sales management, ensuring business profitability, supplier management, negotiation, fleet maintenance and team leadership.
Major achievementLeadership in after-sales service, supplier management, negotiation, and management of multidisciplinary teams. Improvement of KPIs and operational excellence.
Responsible for workshop operations, fleet management, insurance companies, inventories, and leading work teams.
Major achievementCoordination of services, workshop management, team leadership and inventory management.