Vanessa Saenz Rios
Virtual Assistant & Sales Assistant
Professional profile
Bilingual professional with experience in music education , hospitality , and administration . Skilled in teaching , customer support , and team management . Strong background in customer service and academic training in music , with the ability to adapt to remote and multicultural environments
Work experience
Assisted in administrative and sales tasks, managed appointments, client communications, and maintained organized records.
Major achievementSupported sales tasks, managed appointments, handled client messages, kept information organized, and assisted with day-to-day responsibilities.
Provided customer support via phone and chat, resolved issues quickly, and maintained detailed records.
Major achievementAssisted customers by phone and chat, explained solutions, resolved issues, and kept accurate records.
Taught personalized music lessons focused on singing, basic piano, basic guitar, and music theory.
Major achievementPersonalized classes in singing, basic piano, basic guitar, and music theory.
Education experience
Sena | Carrera tecnológica
