• Report, entry and typing of both physical and system returns. • Documentary transcript. • Updating folders and databases. • File – Document Management-Customer Service. • Inventories • Receipt and preparation of the necessary documents to type the procedures, corresponding to the control and management of data. • WMS system management • Correspondence management. • Conformation of files (Files) • Organization
• Archive and digitization • Organization and upload of data records to the platform. • Support commercial area • Updating folders and databases. • Validation and typing of documents • Customer service. • Income updates to the database. • Management of office automation tools. (Word-Excel-PowerPoint-Paint-Outlook-Gmail.) • Attention and management of correspondence and corporate chat. • Documents reception. • Follow-up
• Management of merchandise and invoicing. • Merchandise stock management. • Management of programs such as Expedí-Xtrela-Api where inventories are organized, invoicing of orders, and follow-up of the dispatches made. • Review and organization of merchandise for the different dispatch carriers. • Management of dispatch pages such as DHL, COORDINADORA, ENVIA, DEPRISA, FALABELLA, TCC, among others. • Analysis of novelties versus returns info