Management of projects and services in order to maintain the agreed SLA levels during the time of the contract, presentation of availability reports to clients, monitoring of requirements, preparation of executive reports, preparation and execution of action plans based on to problems or failures reported by the client.

Manage projects to supply equipment and materials to telecommunications companies such as Azteca, Fiberhome, ETB, Universities, etc.

Realization of the quality plan for the Movistar account, verification of the quality plans for the ETB, TIGO, EMCALI, CLARO, UNE accounts. Establish each of the required resources according to the quality plan. Establish the risk mitigation plan. Prepare weekly reports on the performance of subcontractors and the quality status for each of the accounts. Management of client requirements, monitoring of closing of