Leader, suitable and ethical, with the mentality of a businesswoman and manager of political and social strategies, that respond to the projections of the new century. Business Administrator with experience in customer service, commercial and consultative sales.
.Value propositions for the private sector .Commercialize the portfolio of services .Carry out telemarketing, scheduled customer visits and direct attention to requests .Acquisition of new customers, maintenance and after-sales service. .Negotiation and closure of sales. .Compliance with budgets. .Attention to complaints, claims and permanent support to service coordinators
Major achievementImprovement of relations with current clients of the company, realization of new business for the company, agility in the resolution of inconveniences of the operation, better relationship with the operational part
Coordination of pending cases for process Make video calls with agencies throughout South America Process life policy renewals for all agencies and deal with inconveniences ·Process all agency requirements before the United States Brokers, for adequate processing.
Major achievementImprovement in the attention to advisors and agility in resolving doubts and concerns, improve response times to processes with agencies
Provide advice and make value proposals tailored to the specific needs of each client in terms of their physical security and technological security needs, carry out security studies to determine the present vulnerabilities and thus deliver diagnostic reports on the current security situation. ; Always meet the needs of customers achieving a level of satisfaction above their expectations, having quality management.
Major achievementMaintenance and linking of new clients for the Antioquia regional