Wilmer Díaz Palma
Representante de servicio al cliente
Professional profile
Customer service professional with skills in objection handling and effective problem solving . Experience in phone , chat , and email support . Strong verbal and written communication and tech tools management
Work experience
Customer Service Representative
de la espriella motor's | January 2022 - January 2025 (3 años)
Used skills
Responsible for receiving, advising, and guiding users in mechanical workshops. Used office tools, scheduled appointments, and resolved client inquiries efficiently.
Major achievementManaged service orders, coordinated vehicle deliveries, explained diagnostics, and maintained clear, cordial communication with clients.
Education experience
Licenciatura Comercial
Institucion educativa distrital el valle | Bachiller
Institucion educativa distrital el valle | Bachiller
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