Execute data cleansing operations using technical tools, common sense, and industry best practices. Review and execute data modification requests.

Responsible, diligent, proactive, and innovative with the ability to work in a team having good interpersonal relationships.

Manage Incidents and / or Requirements assigned through the Aranda tool according to the levels of services, ANS of the superintendency of industry and commerce.

I improved the attention of incidents through assertive communication with officials

Maintain functional teams for the normal development of the activities carried out (network / domain, antivirus, backups, shortcuts related to the applications.

I reduced the closure of incidents (performance measurement) efficiently and effectively by 99.74% compliance