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Violeta Carter

Manager of Service and Customer Service Agency
Skills
(Self-evaluation)
. leadership 100%
Assertive communication 100%
Empathic communication 100%
Team work 100%
Problem resolution 100%
Persuasive ability 100%
Motivation 100%
Flexibility 100%
Critical thinking 100%
Decision making 100%
Creative thinking 100%
Languages
English:
  • Reading
    70%
Spanish:
  • Writing
    70%
  • Reading
    70%
  • Speaking
    70%
Professional profile

Work experience

Encargada De Agencia De Servicio Y Atención Al Cliente
ventas y servicios - Present

Attract and retain customers, logistics manager, route monitoring, parcel reception and delivery, generation of guides, customer service and attention, service monitoring, petty cash management, transaction history per month.

Major achievement

Growth of the agency, attracting new clients and loyalty to the service offered.

Education experience
Business Administration
Universidad galileo | Technician
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