Daniel Alfonso Velasco
Manager and Supervisor
Professional profile
Bilingual International Business Professional ( English C1 ) with extensive experience leading Accounts Payable , Billing and Accounts Receivable teams . Skilled in process improvement , project management , business strategy , and KPI optimization
Work experience
Managed migration of AP processes, implemented best practices, trained new team, improved operational efficiency, and ensured compliance.
Major achievementLed migration of invoice processing from US to Colombia, achieving a 50% reduction in backlog and building a high-performing AP team.
Led billing processes, optimized migrated procedures, implemented controls, audits, and KPI monitoring for multiple UPS units.
Major achievementMigrated 100% of CMF operation to Medellín, standardized 70% of operation, improved SLAs by 40%.
Supervised stabilization of new operations, trained team, implemented audits and KPIs, ensured process alignment.
Major achievementDeveloped audit and KPI procedures, led 100% migration of L&D process from Canada.
Education experience
University of tolima | Profesional
