Reception, completion and solution of requests respecting the confidentiality rules of the clients
Major achievement- Timely and pertinent assistance in understanding and analyzing the reasons for the client's request. - Ensure excellent communication management to meet customer expectations. - Demonstrate ethical values, punctuality, empathy, social skills and focus on good service. - Complying informs
Resolve situations related to services and product sales
Major achievementFacilitation of information for analysis and decision-making between clients and Management. Minimize errands and streamline activities aimed at solving problems that arise on a daily basis.