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Carlos Mario Wberth

Customer Advisor
Skills
(Self-evaluation)
Diligent 100%
Availability 100%
Patient 100%
Agile 100%
Creative 100%
Organized 100%
Empathic 100%
Attentive to detail 100%
Punctual 98%
Languages
English:
  • Speaking
    70%
  • Reading
    70%
  • Writing
    70%
Professional profile

Work experience

Customer Adviser
teleperformance colombia | June 2021 - Present (5 years 5 months)
Used skills

Reception, completion and solution of requests respecting the confidentiality rules of the clients

Major achievement

- Timely and pertinent assistance in understanding and analyzing the reasons for the client's request. - Ensure excellent communication management to meet customer expectations. - Demonstrate ethical values, punctuality, empathy, social skills and focus on good service. - Complying informs

Administrative Coordinator
metalurgicas del valle sas | June 2012 - April 2021 (8 years 10 months)
Used skills

Resolve situations related to services and product sales

Major achievement

Facilitation of information for analysis and decision-making between clients and Management. Minimize errands and streamline activities aimed at solving problems that arise on a daily basis.

Education experience
Business Administration
Universidad de san buenaventura | Undergraduate
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