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Yuliza Roa Caicedo

Contact Center Agent
Skills
(Self-evaluation)
Negotiation 100%
Punctual in deliveries 100%
Team work 100%
Analytical thinking 100%
Assertive communication 100%
I respect 100%
Adaptability 100%
Prospecting 100%
Negotiation 100%
Prospecting 100%
Verbal communication 90%
You go out 80%
You go out 80%
Business 27%
Communication 27%
Languages
Spanish:
  • Writing
    100%
  • Reading
    100%
  • Speaking
    100%
Professional profile

Work experience

Customer Service Advisor
taskus s.a | August 2024 - July 2025 (11 months)
Used skills
Business Advisor
coexito | May 2023 - April 2024 (11 months)
Used skills
Level 1 Support Analyst
ecom sas | September 2021 - May 2023 (1 year 8 months)
Used skills
Education experience
Technical Bachelor 39 s Degree Specializing in Secretarial Work
Instituto técnico comercial del norte, cali-valle | High School
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