As a supervisor, my responsibility was to lead a team in charge of making inbound and outbound calls to contact potential clients and schedule consultations on our solar panel program. During that time, I managed to obtain excellent metrics, reaching up to 33 validated appointments in a single day. These appointments were especially difficult to validate due to the company's strict rules.
Major achievementIt fills me with emotion to communicate that together with my team, we reached the impressive number of 198 validated appointments in a single fortnight, which positioned me as the best supervisor at Equisolar.
My responsibility was to organize, translate and select the evidence to be presented to the prosecutor in the case. I also acted as an interpreter both in legal settings and in personal interviews. In addition, in that position, I was in charge of the complete organization of the virtual judicial file.
Major achievementEnsure that, in less than 15 days, the client obtains special protection from the National Police and, in addition, obtains a special residence permit while awaiting the progress of the process.