Catalina Morales
Customer Support Representative
Professional profile
Dedicated and customer-oriented Call Center Representative with 1.5 years of experience in providing exceptional customer service . Skilled in managing high calls , emails and chats volumes , resolving customer inquiries , and maintaining a positive brand image
Work experience
Customer Support Representative
taskus | September 2023 - Present (3 años 2 meses)
Used skills
Addressing inquiries related to the product and resolving customer complaints by analyzing situations and offering solutions.
Major achievementProviding high-quality customer service through various channels.
Nutrition Counselor
versalles clinic | February 2022 - March 2023 (1 año 1 mes)
Used skills
Educated clients on healthy habits and collaborated with medical professionals for comprehensive care.
Major achievementProvided personalized nutrition counseling and developed tailored meal plans.
Education experience
Microsoft Office
Pontificia universidad javeriana | Bootcamp
Pontificia universidad javeriana | Bootcamp
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