Direct contact with international clients (daily communication, follow-up and follow-up meetings, continuous improvements of the company's technological platforms to enable automation, simplification of operational processes and thus the growth of the operation. • Management of Latam personnel. ( Mexico and Colombia)
a Direction of the northern coast of Colombia. • Management of a work team made up of 40 people including Administrators, customer service advisors and operational assistants. • Linking and maintenance of suppliers (workshops, parking lots and laundry rooms) • Service authorizations and preparation of regional purchase orders. • Settlement of commissions and overtime of the staff in charge. • Compliance with KPIs • Training and management
Experience in cross-selling. • Development of business strategies to attract customers in the sales rooms.