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Miguel Vega Caro

Bilingual agent
Skills
(Self-evaluation)
Languages
Professional profile

Work experience

Bilingual Agent
konecta | May 2023 - July 2023 (2 months)
Used skills

Tech Support and Fiber Solutions Assistance campaign at Konecta, May-July 2023 - Provided top-notch technical support and assistance for Fiber solutions, ensuring exceptional customer experience. - Developed and showcased strong communication skills and excellent customer service while delivering support. - Successfully resolved complex technical issues, fostering long-term customer relationships, and contributing to service contract retention

Bilingual Agent
accedo | May 2022 - July 2022 (2 months)
Used skills

Customer Sales and Retention campaign at Accedo, June-August 2022 - Provided exceptional customer experience and engaged in negotiations for service contract retention. - Developed strong communication and customer service skills. - Successfully handled customer interactions and fostered long-term relationships.

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