Tech Support and Fiber Solutions Assistance campaign at Konecta, May-July 2023 - Provided top-notch technical support and assistance for Fiber solutions, ensuring exceptional customer experience. - Developed and showcased strong communication skills and excellent customer service while delivering support. - Successfully resolved complex technical issues, fostering long-term customer relationships, and contributing to service contract retention
Customer Sales and Retention campaign at Accedo, June-August 2022 - Provided exceptional customer experience and engaged in negotiations for service contract retention. - Developed strong communication and customer service skills. - Successfully handled customer interactions and fostered long-term relationships.