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Carolina Balcazar
Customer Service and Support Analyst
Professional profile
Work experience
Support And Customer Service Analyst
bluelink bpo
|
January 2023
-
January 2026
(3 years)
Used skills
Customer service
CRM
Telephone attention
Customer orientation
Helpdesk
Effective communication
Ticket management
Troubleshooting
Multichannel attention
Customer Service Facilitator
redcolsa gane
|
January 2021
-
January 2023
(2 years)
Used skills
Customer support
Customer service
Preparation of reports
Requirements management
Help desk
Commercial support
Quality Assistant
eka corporacion
|
January 2019
-
January 2020
(1 year)
Used skills
Document management
Administrative processes
Communication with clients
Team support
Education experience
Technologist in Project Formulation
Sena
| Technician
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Andres GPT
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