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Steven Restrepo

Retention Agent
Skills
(Self-evaluation)
Crm 100%
B2b sales 100%
Languages
English:
  • Speaking
    100%
Professional profile

I am an extremely motivated individual who is able to adapt well within a high-pressure work environment. I thrive within inbound and outbound call centers and am eager to join a team of equally trained professionals

Work experience

Retention Agent
resume genius | January 2022 - December 2023 (1 year 11 months)
Used skills

Provided customer service and support to retain clients.

Major achievement

Focused on customer retention through inbound calls.

Inbound And Outbound Calls Agent
american home shield | January 2021 - December 2022 (1 year 11 months)
Used skills

Responsible for inbound and outbound calls, ensuring customer satisfaction.

Major achievement

Managed customer compliance service.

Inbound Sales Agent
we tour america | January 2016 - December 2021 (5 years 11 months)
Used skills

Handled inbound sales calls and provided customer service.

Major achievement

Experience in inbound sales.

Education experience
Graduate
Eastside high school | High School
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