Planning and programming of training in soft skills, commercial and organizational development, applying the know, do, be methodology (70-20-10 method). Execution and development of content, in different digital environments (Power point, Nearpod, Padlet, Mentimeter). Digitization of reports and mobilization of a team of more than 1,000 people, to comply with the planning of the corporate university.
Major achievementAnalytical thinking and strategic processing, for the fulfillment of the indicators of the training objective.
Execution of activities to strengthen commercial and customer service policies
Major achievementLeadership in commercial teams and splicing of strategies to increase the productivity of the service office team.
Train commercial advisors who enter the mobile sales force for the placement of financial products of Banco de Bogotá.
Major achievementImplementation of various strategies to strengthen direct customer contact, applicability of consultative selling, continuous improvement, Sarlaft, information security.