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Maria Elisa B. Ochoa

Team Lead Billing Associate
Skills
(Self-evaluation)
Administrative assistant 100%
Customer service 100%
English 80%
Languages
Professional profile

Goal-oriented and experienced Accounting Administrative Assistant seeking to leverage 10+ years of expertise in administrative support, accounting, and team management to contribute to a dynamic organization

Work experience

Team Lead Billing Associate
ups gbs colombia | March 2022 - Present (4 years 8 months)
Used skills

Ensured accuracy in reports, customer records, and issue resolution for internal and external clients.

Major achievement

Lead billing operations for 18 associates, ensuring accuracy in reports.

Administrative And Accounting Assistant
la frontera mall | September 2019 - April 2021 (1 year 7 months)
Used skills

Managed accounting entries and bank administration, supporting 18 employees.

Major achievement

Handled payroll, HSEQ, legal documentation, and purchasing.

Associate Service Assistant
imbocar sas | November 2017 - August 2019 (1 year 9 months)
Used skills

Demonstrated commitment to quality, attention to detail, and ability to deliver reliable results.

Major achievement

Received positive feedback from supervisors and earned monthly recognitions.

Education experience
Technical Degree in Bilingual Systematized Secretary
Utb puerto boyaca | Technician
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