Advise the client regarding the implementation of technologies and tools necessary for the development of their business, coordinating the integration of the methodologies used by the client for the implementation of agile processes.

Completion of projects assigned in time, cost, budget and agreed scope, with the full satisfaction of the client and the organization.

Represent the interests of Stakeholders in Scrum cells in IT; defining the objectives of the project and keeping updated and visible the plan to read and issue information, create epics, user stories, acceptance criteria, definition of fact and minimum viable product (MPV). Prioritize the Product Backlog, advise the agile team. Participate in planning, review and retrospective meetings. Responsible for the support, development, testing and supplier teams

* Reengineering CRM Portfolio with Payment Gateways, ERP PeopleSoft, ViciDial * Contact Center, transactional IVR * Adoption of Very Agile Scrum For IT * Implement AM platforms, DocManager, MantisBT, and ACL

Manage the demand for initiatives by validating, classifying, prioritizing, viability, negotiating the start date and directing the approved projects to the different teams under my responsibility, maintaining good relations and controlling the projects received and in progress Guarantee compliance of the schedule of assigned projects, managing and allocating resources efficiently, ensuring product development and in line with quality

* Apply good practices of the PMI * Stabilize platform for Payroll and HCM * Update of the Intranet version (SharePoint 2010) * Implementation of time and access control by Biometric