Customer service via telephone, complaints, claims, taking orders, management of SHOPIFY, DROPI and EFFI digital platforms for taking and shipping orders in Colombia and Mexico, Review of shipping guides, search for products on platforms, management of preliminaries, among others.

Attention to members via telephone, complaints and requests, billing, management of member databases, information on perseverance plans, information on economic aid, quotes for civil liability, all risk and home liability policies, information on additional policies with CHUBB, LIBERTY and LA EQUITY, authorizations for funeral aid, SOAT client management and sales, filing of protection documents for associates,