I am a proactive, honest, respectful, empathetic and assertive person with technical capabilities in systems engineering and end-user care, with which I can help improve management processes and the level of quality in companies.
Developing web applications using frameworks like Django and relational database design using Postgres SQL
Major achievementSoftware development based on web applications
- Ticket management: communicate with customers and solve all the problems described in the shortest possible time. - Linux on servers. - Management of SQL databases. - Statistics.
Major achievementManage tickets on time, have a high level of user satisfaction, Continuous improvement in customer service management
- Computer maintenance: software installation, equipment repair and preventive analysis - Guide users when they had doubts about equipment handling - Inventory control
Major achievementMaintain the equipment in correct operation and improve the quality of the service offered by the computer rooms.