Preparation of supplier reports
Major achievementAdviser; Customer service through telephone communication, appointment scheduling Leader: Follow up on advisors, accompaniment, ensure compliance with indicators (punctuality, monitoring, call duration), provide billing support for month end.
Elaboration of reports of suppliers and advisors of the call center
Major achievementTelephone advisor and trainer (Seguros Éxito - Sura) Advisor; Customer service through communication Training: Corporate induction and product training.