Business administrator experienced in management and direction of administrative processes, internal control, customer service, CRM and logistics, with a solid foundation in business development and agile methodologies
Design of commercial strategies, market research, campaign generation in conjunction with the agency and suppliers, user segmentation, KPI structuring, and budget management.
Major achievementDesign of commercial strategies and generation of campaigns.
Generation and implementation of mechanisms for fraud prevention, control, and monitoring of transactional risk through payment gateways.
Major achievementGeneration and implementation of mechanisms for fraud prevention.
Market research, sales strategy design, sales force commission payments, payroll processing, and hiring of sales brokers.
Major achievementDesign of commercial strategies and settlement of commissions.