Converted spoken communication between English and Spanish for healthcare providers and patients, retaining complex medical information and enhancing knowledge of terminology.

Interpreted 700+ patient-provider communications monthly, ensuring accuracy and clarity in medical, administrative, and financial contexts.

Worked remotely with hospitals in California and Chicago as insurance verification and prior authorization agent. Used EMRs like Aelius, Galen, and Citrix. Ensured accurate coverage and collaborated with medical professionals.

Managed insurance verification for 100+ patient accounts weekly, coordinated authorizations for diverse medical procedures, and developed EMR skills.