: Customer service, help desk, receive, manage solutions to different cases requested by clients, traceability in GLPI, send reports and evidence to users of the solutions given to the cases in the established times, provide support and validations of the correct functioning of the applications managed in the company, compliance with ANS

: Customer service, internal client, provide support and validation of applications designed in the company, help desk, test database management programs, periodically update the MySql and SQL server database management program

Customer service, internal and external customer, help desk, install and test database management programs, periodically update the MySql and SQL server database management program, back up the information before installing new software, ensure new software maintains information standards, grant permissions and privileges to users, monitor databases