Rodrigo Barrera
Senior Information Technology Specialist
Professional profile
Experienced IT professional with a strong background in network and data center infrastructure , IT vendor management , and hardware procurement . Skilled in Avaya PBX , IP phones , and networked printers . Proficient in collaborating with cross-functional teams and managing office relocations and related project management activities
Work experience
Responsible for network and data center infrastructure, IT vendor management, hardware procurement, and office relocation projects. Liaised with Level 2 and 3 groups, Compliance and Security officers in the US, and reported to International IT HQ in London.
Major achievementManaged IT support for 75 users, network infrastructure, and data center. Collaborated with international teams and led office relocation projects.
First-level support for Nokia's single sign-on platform. Monitored and maintained system health, DB, proxies, and Weblogic console. Interacted with global teams in Portugal, Canada, and Poland.
Major achievementProvided 24/7 support for Nokia's single sign-on platform. Monitored system health and interacted with Tier 2 and 3 teams globally.
On-site end-user support for Windows platform and office suite. Managed hardware infrastructure, CISCO phones configuration, and Servicenow ticketing system.
Major achievementProvided end-user support for Windows platform and office suite. Managed hardware infrastructure and CISCO phones configuration.
Education experience
Sep | Technological career
