Alison Tatiana Mendoza
Customer Service Agent
Professional profile
I am looking for challenging opportunities within a dynamic company where I can effectively utilize my skills to drive organizational success . I am an energetic and responsible person who has the capability to do any task . I have 2 years of experience in this industry and I have performed various roles simultaneously . I am committed to tackling new and complex tasks that foster personal and professional growth , contributing meaningfully to th
Work experience
Provided email, chat, and call support to Starbucks customers with various issues and inquiries.
Major achievementDedicated support to customers ensuring timely follow-ups and escalations processes.
Provided call support to Western Union customers ensuring security and fraud prevention.
Major achievementAssisted customers through transaction processes focusing on security and fraud prevention measures.
Taught English to children and teenagers using interactive and creative teaching methods.
Major achievementDeveloped engaging lessons tailored to each age group's needs.
Education experience
Sagrado corazon de jesus | Bachiller
