David Lopez Cardona
Bilingual Advisor
Professional profile
Bilingual customer service and sales specialist with over three years of experience serving English-speaking clients, leading teams, and developing businesses in the tourism industry. Focused on customer satisfaction, process improvement, and business growth.
Work experience
Specialized in an SDR Academy, previous management and knowledge in CRM
I developed prospecting strategies and partnerships with tour operators, managed social media, and oversaw operations to increase bookings and satisfaction.
Major achievementB2B alliance management, prospecting, operations coordination, and increased social media visibility.
I provided technical and operational support to hosts and guests, resolving issues and ensuring satisfaction and security on the platform.
Major achievementBilingual technical and operational support, conflict resolution, and international client management.
Education experience
Jorge isaacs – colombia | High School
