Call Center team coordination Remote and on-site support to workstations and data network VoIP Telephony Administration QA functional analyst Firewall configuration and administration (FORTINET - SOPHOS) LAN configuration and administration – (CISCO Switches) Systems configuration and administration BIOMETRIC SENA Apprentice Coordination Systems Area Configuration and administration of 3CX Call Center Installation, configuration and administration

Configuration of CISCO Router equipment, BDCOM, IMGs, RGs, among others, in addition to IP networks, having good knowledge of LAN WAN networks, customer service, and basic electricity.  Provide level 2 remote support to regional clients.  Perform configuration of layer 2 and layer 3 equipment for new nodes and/or maintenance windows

Support as a systems technician according to the requirements of the Undersecretary of Systems for Network configuration in all offices of the Pasto Mayor's Office.  Guarantee compliance with the principles of public procurement, by publishing the processes in SECOP