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John Rivadeneyra Zambrano

Customer Service Advisor
Skills
(Self-evaluation)
Teamwork 95%
Working under pressure. 80%
Adaptation to change 70%
Office handling 65%
Languages
English:
  • Fala
    70%
  • Leitura
    70%
  • Escrevendo
    70%
Professional profile

Work experience

Customer Service Advisor
algar tech | March 2020 - June 2021 (1 year 3 months)
Used skills

Market analysis for goodyear Peru, Chile and Colombia.

Major achievement

Increase in the database with which I worked, what I did personally and outside of working hours

Customer Service Advisor
sccp | September 2018 - December 2018 (3 months)
Used skills

Advisor of social networks (Facebook, Instagram and WhatsApp) for Entel Peru, attention of PQRs, I resigned because I came to reside permanently in Colombia.

Major achievement

Entel Peru social media advisor

Customer Service Advisor
siscard peru | November 2015 - February 2018 (2 years 3 months)
Used skills

Support, follow-up and advice to field technicians in charge of installing, repairing or removing Visanet's dataphones, additionally, in charge of coordinating, monitoring or generating complaints from dissatisfied clients.

Major achievement

Management of a team of field technicians, obtaining compliance with the required indicators.

Education experience
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