Provided excellent customer service by handling incoming and outgoing calls for customer and supplier inquiries subject to vehicle insurance services, ensuring their requirements were always met. I provided solutions and alternatives to the identified needs of clients and service providers.
I supported the organization of students for the resolution of each area of English tests such as TOEFL, IELTS, Cambridge. I explained the instructions for each area of the tests, resolved doubts and inconveniences. I coordinated virtual meetings between students and evaluators.
During this subject I applied and interpreted 15 psychological tests on real subjects. Interviews and diagnostic impressions were carried out.