Facilitator Sura Seguros EGV Autonomia Generate follow-up to the adoption of the methodology in order to guide the good use within the team and outside, if applicable. Ensure User Stories format with acceptance criteria, continuous iteration, development and testing. Comply with the ceremonies according to the agile methodology (Prioritization of the Backlog, Functional and Technical Refinement, Daily, Review and Retrospective).

implementation of agility in various areas of the company generating its own agile model

Monitor that the personnel assigned to the Specialized Service, in each of the clients, comply with the methodological guidelines defined by the client or by the organization. Support the Manager

CONGRATULATIONS BY CUSTOMERS

Client: Edatel Tigo Strategic Management of the Service • Identify and channel during the provision of the service the opportunities to improve the services and also the business opportunities and communicate them to the corresponding areas of the Company. • Develop and inform strategies to generate value for current and future clients. • Monitoring and control of internal and external customer satisfaction. • Review of operational and management reports for the client

implement scrum in support areas involving various frameworks