Reinel Yohanny López Valencia
Project Management and Product Management
Professional profile
Systems engineer with experience in managing work teams in the areas of development, support and implementation of electronic invoicing, responsible for the integrated management system in the aforementioned areas.
Work experience
Management of compliance with incidents in order to guarantee SLAs. Management and resolve doubts of the work team regarding the adopted methodology. Planning and monitoring of Scrum ceremonies.{* **}Manage KPIs and the resulting improvement processes. Guarantee customer satisfaction. Document Area Improvement opportunities. Efficient management of the team of professionals involved. position. Development of projects and programs. Coordination and planning of meetings.
Major achievementmanagement and automation of the management tool to reorganize the process.
Management of development projects. Analysis and elicitation of requirements. Management of project impediments. management of the planned schedule. Compliance with KPIs and processes of resulting improvements. Guarantee customer satisfaction. Document opportunities for improvement of assigned projects. Prioritization of requirements. Budget management.{* **}Stakeholder management. Coordination and planning of meetings. Efficient management of the team of professionals in charge.
Major achievementPutting into Production of different assigned projects.
Education experience
Itm | High School
