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Luz Andrea Gutiérrez

call center advisor
Skills
(Self-evaluation)
Crm 100%
Persuasive ability 100%
Assertive communication 100%
Office package 100%
Excel 100%
Languages
Professional profile

Work experience

Call Center Adviser
summar temporales | November 2021 - November 2022 (1 year)
Used skills

provide advice to people interested in entering the universias make the registration, follow-up and enrollment process via telephone

Major achievement

I managed to commission from the first month until the end of my contract

Collections Advisor
aecsa | October 2020 - March 2021 (5 months)

Carry out the pre-legal portfolio process of the Bancolombia portfolio

Major achievement

Learn about the financial issue and collection management.

Call Center Agent
telemark spain | January 2019 - March 2020 (1 year 2 months)
Used skills

Provide customer service, solutions in terms of service operation, sales process, retention of the Claro portfolio via telephone

Education experience
Other not Specified
Sebastian de belalcazar | High School
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