Professional in Commercial Engineering and Technologist in Commerce and International Business, certified in administrative, technological and sales processes. Extensive experience in customer service with a focus on the commercial area.
Definition of prospecting, sales and service processes.
Major achievementDesign and implementation of the commercial area from scratch.
Support in customer loyalty and improved experience.
Major achievementStrategic sales structure and opening of new markets.
Presentation of indicators, billing tracking and key account management.
Major achievementConsultative sales of hardware solutions for ISPs.