Jose Carlo Rojas
Bilingual Customer Service Agent
Professional profile
Dedicated and proactive individual with experience in customer service and business management . Strong communication , problem-solving , and digital skills . Adaptable , eager to learn and grow in customer-facing roles
Work experience
Bilingual Customer Service Agent
allied global | January 2025 - Present (1 año 10 meses)
Used skills
Provided customer service, resolved inquiries, and strengthened communication and time management skills in a dynamic environment.
Major achievementDelivered personalized support to clients in English and Spanish, resolving inquiries efficiently and maintaining customer satisfaction.
Business Owner
j&l brownies | January 2022 - January 2022
Used skills
Oversaw daily operations, client interaction, product creation, marketing strategies, and business growth initiatives.
Major achievementManaged customer service, marketing, social media, inventory, and financial administration for a food business.
Education experience
High School Diploma
Biffi la salle school | Bachiller
Biffi la salle school | Bachiller
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