- Scheduling of appointments and procedures, via WhatsApp, landline and cell phone. - Creation, modification and deletion of doctors' agendas. - Confirmation of medical appointments for patients.{*** }- Offers of appointment types to patients, (membership)

More than 20 consultations and more than 25 procedures scheduled for the next day.

- Qualification of agent calls. - Feedback to agents for improvements. - Agent breaks and logout - delivery of reports of calls cut off by agents - Delivery of reports of calls cut off by agents ***}- delivery of audited calls with PQR for the corresponding area - delivery of reports of incoming and outgoing calls from the previous day.