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Nerio Jose Fernandez Gutierrez

Virtual Assistant & Data Analyst
Skills
(Self-evaluation)
Administrative assistance 98%
Customer service 95%
Data analysis 95%
Excel intermediate 80%
Social listening 80%
Languages
English:
  • Speaking
    70%
  • Reading
    70%
  • Writing
    70%
Spanish:
  • Writing
    70%
  • Reading
    70%
  • Speaking
    70%
Professional profile

Profession able to adapt and suceed in any area, especially engineering, construction and customer service. Always smiling and doing my best to achieve goals.

Work experience

P2P Investigator
binance | September 2022 - March 2023 (6 months)
Used skills

P2P investigator for crypto transactions related to fraud. Dispute analyst and appeal handler.

Real Time Analyst
sitel or foundever | December 2020 - December 2021 (1 year)
Used skills

Real Time Data Analyst for different LOBs.

Customer Service Agent
teleperformance | December 2019 - June 2020 (6 months)
Used skills

Shor experience inside the colombian BPO industry.

Education experience
Other not Specified
Iutso | Technological career
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