Soy una persona que le gusta servir y ayudar a los demás, que le gusta trabajar en equipo, llevo más de 5 años de experiencia como analista de soporte en todo lo relacionado con los sistemas informáticos (hardware, software, redes) tanto remoto como en sitio, adaptable al cambio y trabajar bajo presion, soy una persona de resutados.
* Antioquia regional systems area coordinator * Support in LAN, WAN, WIFI networks * Support for network equipment and computer equipment * Incident management{*** }* First and second level technical support * Server administration (file, active directory, LDAP) * Internal systems area auditor * Remote and in-person support{*** }* Systems inventory management * Relationship with suppliers * Schedule and execute maintenance plans
* Design and implementation of the SD WAN network * Support for the company network SAVIA SALUD EPS * Support for SD WAN, LAN, WAN, WIFI * Support for equipment of the network (router, switch, versa, mikrotik) * Incident management in BMC Remedy * VPN fortiClient
* Support for N1 and N2 SME clients * Incident management * Support for networks, hardware and software * N1 ERP SAP and EPICOR support for some clients * VPN support * Windows and Linux server support * the experience with sophos was because security was also provided to client companies