Attention to the user and entities in person and by telephone, assignment and confirmation of appointments, cash management, accounting of invoices and budgets, personal assistance, billing, preparation and delivery of reports, review of supports, creation of physical and digital formats, report of Rips, validation of agreements, sales, shipments and their follow-up, creation of a user database, history management

Substitute leader of the EPS User Service Office, user service, authorization of orders, filing of disabilities, economic benefits, affiliations, return of contributions, PBS and non-PBS addresses, Back office processes, validation of suppliers and agreements, follow-up to requests and PQR.

User service, information and general advice about the corporate program, sale of air tickets, voluntary and operational changes in tickets, web addressing.