I worked in customer service in reference to the services provided by the law firm, the user was provided with an experience from the initial stage of a quote and negotiation, to the completion stage of the process, both in payments and results. soft skills, goal orientation, constant support in all procedures, file management, management of emotions, always in customer service

customer service and experience from the beginning to its positive result

customer service in person, generating an experience from the moment you have the desire to make a purchase, until the moment you decide to leave the place. constant customer service, listening and understanding when taking orders, excellent attitude towards situations that generate conflicts or extraneous situations, training new personnel based on the knowledge acquired.

training new talents based on previously acquired knowledge

campaign dedicated to multiservice, focused on telephone operators. Precise, empathetic customer service, active listening, solution of paradigms between the service provided and the situation that the user was going through, call and emotion management, agility to cope with each and every one of the calls

customer service by telephone, without losing the charisma and empathy which are part of the principles as a worker