Camilo Montoya
Virtual Assistant | Administrative Coordinator
Professional profile
Detail-oriented and proactive Virtual Assistant with over four years of experience in administrative support, customer service, and back-office operations. Skilled in data management, email handling, and policy documentation
Work experience
Virtual Assistant | Administrative Coordinator
wolf business consulting | January 2019 - September 2024 (5 years 8 months)
Used skills
Handled email correspondence and VoIP calls, improving response time by 30%. Assisted in policy issuance, corrections, renewals, and cancellations, streamlining administrative workflows.
Major achievementManaged customer data updates, policy documentation, and file organization, ensuring 99% accuracy.
Administrative Assistant &Amp; Customer Support
el vivero cafe | January 2017 - June 2018 (1 year 5 months)
Used skills
Maintained accurate documentation for inventory and customer records. Assisted in administrative tasks to support daily business operations.
Major achievementManaged client communications via email and phone, improving service efficiency.
Education experience
Certifications in Administrative Support Digital Tools
Platzi | Bootcamp
Platzi | Bootcamp
Generated by
