Responsible for all processes in the HR area, implementing more effective processes and policies.
Major achievementImprove the process of recruiting, selecting and retaining collaborators. Creation of the HR department from scratch. Design and implementation of an incentive scheme for employees.
Responsible for the processes of selection, hiring, payroll, social security payments and liquidation of social benefits of two restaurant chains with several locations nationwide.
Major achievementCarrying out agreements for new sources of recruitment. Improvement of HR processes, minimizing complaints from employees. Implementation of the induction process and shadow plan to reduce staff turnover.
Management of all processes in the Human Resources area, including recruitment in the main cities of the country of sales profiles, customer service, Infrastructure and passenger cars in a virtual and face-to-face way.
Major achievementImplement new strategies for the attraction, selection and retention of human talent for PDAs and Call Centers. Improve the employee turnover rate Organization of the HR department in Colombia, adapting the processes of the parent company according to Colombian regulations