Management of databases, updating the balances in arrears with the different allied brands, generating reports and carrying out messaging, transfer calls to the advisor and response to the different { ***}customers of the company, through the assigned platforms.

Content design for self-learning through Genially and Canva, explaining each of the services, functionalities and updates. Management of databases for scheduling content piloting sessions in order to be delivered to the company's clients, through the Campus Virtual platform. Administrative management of training, sending invitations, analysis of training results through Qualtrics