Management of Ecommerce clients for the furniture sector within the United States. Inventory reporting, claims, disputes and general information management.

Increase the satisfaction levels of various clients such as Houzz and Wayfair, from 40% to 90%, through the correct management of expectations with deliveries, inventories and product availability.

Management of international cargo and customs, both import and export, customer billing, reservations with shipping companies and land cargo transportation from or to the port as necessary.

Maintain a timely movement of cargo that will be adjusted to the dates stipulated by the client, and the timely report of documentation for the customs process.