Creative thinking, discipline and leadership. Extensive knowledge in telemarketing, advice and management of operational processes in sales, disbursements and collection of credit portfolios. Customer service . Knowledge of cash management
Loyalty of assigned accounts, review of client information, generation of billing, attention to leads, compliance with quality indicators, consulting with clients, maintenance of high-value relationships.
Major achievementAccount loyalty, fulfillment of goals and objectives, generation of billing, customer service, consulting with clients, high-value relationships.
Compilation of information from clients and allies, credit validation, filing, signature taking, legalization and disbursements, policy validation, value relationships, customer service.
Major achievementCompilation of information from clients and allies, validation of policies, valuable relationships, customer service.
Support in the activation and configuration of the BBVA bank transactional portal, management of transactional processes, payment gateways, customer contact, after-sales service, database management, customer service.
Major achievementManagement of transactional processes, payment gateways, customer contact, database management, customer service.