International Business professional with 3+ years in community management , digital marketing , project development , invoicing , and supplier relations . Skilled in social media , SAP , and office tools . English B2 , basic Portuguese . Proactive , creative , and results-oriented
Assisted survey participants, conducted qualitative and quantitative market studies, analyzed consumer and trend data, and provided strategic insights. Used Scrum, Agile, PMI, Asana, Trello.
Major achievementLed market studies and delivered insights with 90% client satisfaction.
Improved interdepartmental communication, optimized operational data processes, automated invoice tracking (Project Zafiro – DIAN), and reduced operational costs.
Major achievementReduced errors and operational costs by 90% through successful automation implementation.
Supported communication with clients, created bilingual reports, managed invoicing, purchases, inventories, and travel documentation.
Major achievementSupported purchasing, inventory, and travel logistics, improving internal operations flow.