Bilingual ( Spanish–English B2 ) customer service candidate experienced in retail support . Skilled in resolving issues , understanding customer needs , and delivering positive experiences . Adaptable , quick learner , and strong communicator
Helped customers find products and correct sizes, answered questions, resolved concerns, and maintained a positive shopping environment.
Major achievementAssisted 20+ customers daily, resolved concerns, provided clear information, and built strong interactions through empathy and active listening.