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Natalia Guerrero
Service Desk Agent
Professional profile
Work experience
Windows And Email Services Analyst
heimcore s.a.s. (proyecto icbf)
|
August 2025
- Present
(1 year 3 months)
Used skills
Windows
Technical support
Active directory
Backup
Ticket management
Google workspace
Biometrics
Service Desk Agent
tsg the it experts s.a.s. (proyecto secretaria de movilidad)
|
May 2023
-
November 2024
(1 year 6 months)
Used skills
Customer support
Documentation
Diagnosis
Help desk
Escalation
Technical Support
ofi.com.co
|
May 2021
-
July 2022
(1 year 2 months)
Used skills
Blue
AWS
Helpdesk
Scripting
Anydesk
Team viewer
Exchange
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Education experience
Data Network Management Technologist
Centro industrial de mantenimiento y manufactura - boyacá
| Technological career
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Andres GPT
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